01
First response
Handles the first message, asks for details and figures out what the person needs before your team steps in.
Make WhatsApp part of your operation
Answering is only the beginning. The opportunity is in what happens next: logging, appointments, follow-up and processes connected to the conversation, for companies operating in Central America.
WhatsApp works. The problem is everything left to manual work.
Most companies already sell and serve customers on WhatsApp. But the conversation sits isolated from the rest of the operation.
01
Messages get answered whenever someone has time.
Every hour of waiting is a lead going cold or a customer messaging another vendor.
02
The conversation ends and isn't recorded in any system.
The CRM depends on someone copying the details over later. Often it doesn't happen.
03
The same questions get answered one by one, every day.
Hours, prices, location, availability: team time spent on answers that could already be handled.
04
Appointments are coordinated by hand, message by message.
Back-and-forth over times, with no automatic confirmations or reminders.
05
Follow-up depends on each person's memory.
Quotes sent that nobody revisits; conversations left on read.
From conversation to process.
We connect WhatsApp to your CRM, calendars and business information so every conversation has continuity.
02
Capture and sorting
Logs the conversation as a lead or request in the CRM, with the information organized.
03
Appointments and availability
Checks the calendar, suggests times, confirms the appointment and sends reminders.
04
Follow-up
Schedules the next step and revives conversations that were left pending.
A conversation with continuity.
This is what the journey looks like when WhatsApp stops being an island.
New lead
Illustrative example- A prospect asks about a service
- The agent replies and asks for the necessary details
- It classifies the intent and logs the lead in the CRM
- It suggests times based on real availability
- It confirms the appointment and schedules the reminder
- It schedules the follow-up afterward
From the first message to a confirmed appointment, with everything logged.
Unanswered quote
Illustrative example- A quote was sent days ago
- The system detects there was no reply
- It revives the conversation with a follow-up message
- If the customer replies, it escalates to the right team member
- It updates the status in the CRM
Follow-up that happens even when nobody remembers it.
It connects to what you already use.
The exact pieces depend on your operation; these are the most common ones for this service.
- WhatsApp Business
- CRM
- Calendars
- AI agents
- Knowledge base
- Forms
We start with an assessment: we review your situation and your current tools, and propose an initial scope. You decide whether we move forward.
See how the assessment works→We automate work, not people.
A good system knows what to do, and it also knows when to stop and hand the conversation to your team.
01 — Escalation
A person is always available
When the conversation needs judgment, empathy or a decision, the system escalates to your team with the full context.
02 — Rules
Only within what's authorized
The agent looks up and logs only the information your company authorizes, with defined rules and permissions.
03 — Review
Compatibility checked first
We don't promise integrations without reviewing your tools. First we confirm what's technically feasible.
How many conversations are slipping away in your WhatsApp today?
Tell us how you handle customers today and we'll look at what can be automated: process first, technology second.